法国航空公司广州办事处公开招聘
法国航空公司广州办事处公开招聘
世界500强
（有效期至2011年6月10日）
Air France
Air France was founded in 1933 and merged with KLM Royal Dutch Airline in 2004 to form the Air France KLM Group.
The Air France KLM Group is a world leading airline group and the European leader in Air Transport with more than 71.4 million passengers and 20.99 billion of revenues in 2009-10. The Group serves 245 destinations in 105 countries worldwide. In the region, we offer up to 88 weekly flights from the 8 following cities: Beijing, Shanghai, Hangzhou, Chengdu, Xiamen,Guangzhou, Hong Kong and Taipei to Amsterdam and Paris.
We are looking for Sales and Service Centre Agents for the Air France call center in Guangzhou:
Sales & Service Centre Agent (Guangzhou)
Job Description
Answering all telephone calls to Air France and KLM Service Standards.
Using the Air France-KLM computerized reservation system to make telephone sales for individual clients.
Promoting Air France-KLM products in order to generate revenue.
Assisting customers with after-sales service e.g. change of reservation.
Proposing additional services and information to clients to enhance customer service and loyalty.
Qualification
University Degree.
Language required: fluent in Mandarin & English are mandatory. French or Cantonese is a plus.
Good negotiation and communication skills.
Patient, hard-working, able to work under pressure.
Be computer literate.
Experience in servicing / travel industry is preferable.
Working experience with foreign airlines is preferable.
Experience in Tele-service is preferable.
招聘流程：
2011年5月25日-6月3日 简历接收
2011年6月3、6、7日 简历筛选及电话初试
2011年6月8日-6月10日 预约在广州笔试/面试（地点：广州市农林下路72号）
2011年6月14日-6月20日 办理入职
简历接收方式
网申（优先查阅）：http://www.gradjob.com.cn/personalArea/gszw.jsp?type=3&qyhy_h=1002994640
邮件投递（备选）：gradjob_hr@163.com
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